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When you assemble comprehensive industry-focused insights from across your organization — through effective cross-silo collaboration (what we call “smarter collaboration”) — you position yourself as a valuable thought partner, not a mere vendor.

In a new Wharton Magazine article, Ivan Matviak provides several ideas for migrating toward a fully sector-based approach grounded in cross-functional collaboration — focusing on actions that fintech companies can take to boost customer/client service and other strategic outcomes.