We find that one of the most significant barriers to collaboration is an employee’s lack of confidence in their own ability to collaborate effectively: they are afraid they will disappoint their clients or colleagues, so they just hunker down and do things the same old way.

One piece of good news about this prominent barrier is that it can be addressed completely with the right program. This article lays out a starting point for building smarter collaboration capabilities in your organization: offering a two-step program that will lead to a significant return on investment (ROI). ROI is of utmost importance, particularly during challenging economic times when learning and development (L&D) budgets and programs are under scrutiny.