Diagnostic Approach

How can collaboration enhance your client satisfaction, profitability and talent retention? We apply proven research findings to help understand the specific aims for enhanced collaboration, identify obstacles, and quantify the potential upside of collaborating more efficiently and effectively. We work with your leadership team to develop a specific, tailored course of action with clear ways to increase accountability and measure results.

Results and follow-on

The diagnostic will ultimately help you provide more holistic, higher-value client service that increases profits and client loyalty. You will also develop a stronger ability to innovate and manage change, to integrate lateral hires, and to engage your talent. We often work longer-term with clients, for example by presenting findings to the whole partnership or developing accountability systems to support implementation.

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Note: Gardner & Co. recently launched a new product, the Smarter Collaboration Diagnostic Toolkit, that lets organizations conduct their own diagnostic.